Do not wait for an APT reply when safety is uncertain.
APT self-help tools are not appropriate for immediate danger, active self-harm intent, threats of violence, abuse emergencies, medical emergencies, or situations in which someone cannot remain safe.
Safety transparency update · September 7, 2026
Clarity’s current automated safeguards
Clarity is an AI self-help guide, not a human clinician, crisis counselor or emergency dispatcher. Do not wait for an AI response when you need immediate help.
What the Clarity conversation is designed to do
Clarity uses automated checks of typed messages and available speech transcripts, together with instructions to the AI, to recognize certain language about suicide, self-harm, threats and immediate safety. When the Clarity crisis screen is triggered, it interrupts ordinary AI guidance, pauses the microphone in a voice session and presents links to call or text 988 or call 911.
These are automated safeguards, not a clinical assessment. They can miss a concern, misunderstand context, or be affected by a transcription error or technical failure. They do not guarantee that every unsafe response will be prevented. This description concerns the Clarity conversation; other tools may have different safeguards.
Human help is separate
Opening the crisis screen does not itself contact emergency services or a counselor. You must use the available contact options or seek help directly. Do not assume that a person is monitoring the conversation or will intervene.
In the United States, call 988 or text 988 for suicidal thoughts or emotional crisis, even if there is no immediate physical danger. Call 911 for immediate danger or a medical emergency. Outside the United States, contact the appropriate local crisis or emergency service.
Limits, breaks and reporting a concern
AI companion chatbots may not be suitable for some minors. Take breaks, maintain support from people you trust, and stop if an interaction makes you feel worse. The AI is not a replacement for a trusted adult or licensed care.
To report a concerning AI response or a safety-screen problem, email admin@aipoweredtherapist.com with the feature and approximate time. Include only the information needed to describe the issue. This mailbox is not an emergency service.
Adult access to APT AI tools
Updated September 7, 2026. APT AI conversations and interactive AI self-help tools are available only to people age 18 or older. Before using them, you must confirm that you are at least 18. This is a self-declaration, not verification of your identity. APT does not request a birth date or identity document for this check.
This restriction applies to APT AI tools. Public information, safety resources and the therapist directory remain available. Independent therapists determine eligibility and consent for their own professional services.
Before starting an AI conversation
Updated September 9, 2026. Before using Clarity or another interactive APT AI tool, adults must separately acknowledge the AI self-help limitations and agree to the Terms and Conditions while acknowledging the Privacy Policy. No box is selected in advance. Consent for independent licensed therapy is handled separately by the provider.
Conversation safety restrictions
Clarity checks written turns and voice transcripts for immediate safety concerns and disclosures that the user is under 18 before ordinary guidance continues. A necessary server-side record may retain only a restriction flag and expiry, associated with a keyed hash of the signed age-check cookie, for the remainder of that cookie’s lifetime (up to 12 hours). This record contains no conversation text, audio, name, email, or account ID. Closing the guide or switching modes does not clear it. Expired records stop applying immediately and are removed by scheduled or subsequent access cleanup. Safety resources remain available. This is an automated check, not clinical monitoring or guaranteed age verification.